On the morning of the 14th July Custom Covers (1984) Ltd of Quayside Rd Southampton had a major fire which destroyed its raw material stores and linings hire departments.
The fire was reported by an employee of the Ravenscroft Motor Co Ltd on Bitterne Rd West in Southampton, who saw one of the cars in its yard going up in flames. The fire spread to our factory.
What does this mean for you our customers?
Outstanding frame orders are largely unaffected.
For PVC and decorative lining orders, 60% of production capacity is unaffected subject to being able to replace our raw material stock. We still hold a limited amount of undamaged PVC & Linings standard CC specification stock.For linings hire, 90% of our stock has been destroyed so we are unable to fulfil linings hire orders in the short to medium term.
If you have an outstanding order with us, our sales team will be in touch with you as soon as possible.
For any urgent concerns please phone Vaughn Coutts on (07889) 824647. All sales emails and mobiles are working as we await fire brigade clearance to turn on electrics at Custom Covers Quayside Rd North (the affected premises) Our premises at Quayside Rd South and all offices are not affected by the fire.
We are now back in the building with phones and electrics on at Custom Covers Quayside Road North (affected premises) Our premises at Quayside Road South and all offices were not affected by the fire. We appreciate your patience whilst we get back up and running.